Feature
Callback Service on XI
Offer a callback when the ring group is busy instead of dumping the caller to voicemail.
- Queue the callback on the shared XI number
- Keep the original caller ID when you return the call
- Works with business-hours routing
Powering conversations for 11,000+ teams
SIPERB
Verizon
T-Mobile
AT&T
vodafone
Spectrum
orange
ROGERS
BT
SIPERB
Verizon
T-Mobile
AT&T
vodafone
Spectrum
orange
ROGERS
BT
SIPERB
Verizon
T-Mobile
AT&T
vodafone
Spectrum
orange
ROGERS
BT
★
Busy-hour option
Callers can request a return call instead of waiting on hold.
★
Same number back
You call out from the published business line.
★
Mobile + desktop
iOS, Android, macOS, Windows, and the browser.
★
Same XI number
No extra hardware for this feature.
★
Open integrations
Connect HubSpot, Slack, Zapier, and the XI API where published.
★
Published plans
See /pricing for Starter, Business, and Business Plus.
Keep exploring