Answering service · Franchise

    A 24/7 answering service for Franchise

    Multi-location routing so each store gets its own after-hours script.

    • Routes by location menu or caller area code
    • Books that store’s calendar, not a shared voicemail
    • Keeps brand script consistent across franchisees

    Powering conversations for 11,000+ teams

    SIPERB
    Siperb logo
    Verizon
    Verizon logo
    T-Mobile
    T-Mobile logo
    AT&T
    AT&T logo
    vodafone
    Vodafone logo
    Spectrum
    Spectrum logo
    orange
    Orange logo
    ROGERS
    Rogers logo
    BT
    BT logo
    SIPERB
    Siperb logo
    Verizon
    Verizon logo
    T-Mobile
    T-Mobile logo
    AT&T
    AT&T logo
    vodafone
    Vodafone logo
    Spectrum
    Spectrum logo
    orange
    Orange logo
    ROGERS
    Rogers logo
    BT
    BT logo
    SIPERB
    Siperb logo
    Verizon
    Verizon logo
    T-Mobile
    T-Mobile logo
    AT&T
    AT&T logo
    vodafone
    Vodafone logo
    Spectrum
    Spectrum logo
    orange
    Orange logo
    ROGERS
    Rogers logo
    BT
    BT logo
    ★

    Per-location menus

    Callers pick a store; XI follows that location’s hours and script.

    ★

    Shared brand number

    One published number, many stores, one thread per location.

    ★

    Instant summaries

    Get an SMS or email with the franchise call details.

    ★

    Same XI number

    Calling, SMS, and the answering greeting share one published line.

    ★

    No extra receptionist hire

    Coverage is part of the XI phone system, not a separate live-answer contract.

    ★

    Hours you control

    Set business hours, holidays, and who gets paged.

    Keep exploring

    More ways XI helps your team move faster