Answering service · Medical

    A 24/7 answering service for Medical

    After-hours clinic calls, appointment requests, and urgent-vs-routine triage — not a replacement for 911.

    • Directs emergencies to 911, then takes a callback number
    • Books routine appointments against clinic hours
    • Pages on-call staff only when your script marks the call urgent

    Powering conversations for 11,000+ teams

    SIPERB
    Siperb logo
    Verizon
    Verizon logo
    T-Mobile
    T-Mobile logo
    AT&T
    AT&T logo
    vodafone
    Vodafone logo
    Spectrum
    Spectrum logo
    orange
    Orange logo
    ROGERS
    Rogers logo
    BT
    BT logo
    SIPERB
    Siperb logo
    Verizon
    Verizon logo
    T-Mobile
    T-Mobile logo
    AT&T
    AT&T logo
    vodafone
    Vodafone logo
    Spectrum
    Spectrum logo
    orange
    Orange logo
    ROGERS
    Rogers logo
    BT
    BT logo
    SIPERB
    Siperb logo
    Verizon
    Verizon logo
    T-Mobile
    T-Mobile logo
    AT&T
    AT&T logo
    vodafone
    Vodafone logo
    Spectrum
    Spectrum logo
    orange
    Orange logo
    ROGERS
    Rogers logo
    BT
    BT logo
    ★

    Urgent vs routine

    Emergency callers are told to use 911; appointment requests stay on the calendar.

    ★

    Clinic intake

    Patient name, callback number, and reason for call are in the summary.

    ★

    Instant summaries

    Get an SMS or email with the medical call details.

    ★

    Same XI number

    Calling, SMS, and the answering greeting share one published line.

    ★

    No extra receptionist hire

    Coverage is part of the XI phone system, not a separate live-answer contract.

    ★

    Hours you control

    Set business hours, holidays, and who gets paged.

    Keep exploring

    More ways XI helps your team move faster